Returns & Exchanges
We want you to love your skin and your results, which is why we offer a 30-day satisfaction guarantee on all our non-toxic, anti-aging, and anti-acne formulations. If a product isn't the right fit for your unique skin journey, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process within 30 days of delivery.
Select Return or Exchange
Choose whether you would like to exchange your item for a different formula better suited to your skin type or receive a refund to your original payment method.
Pack and Ship
Print your prepaid shipping label and securely package your items, ensuring all bottles are tightly sealed to prevent leaks during transit.
Processing and Refund
Once our warehouse receives and inspects your return, please allow 5-10 business days for your refund to be processed and reflected in your account.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing